Leveraging AI in UX, While maintaining UI Design Best Practices

Today, I spent some time reflecting on the fascinating intersection of human-defined foundational principles of world-class user experience (UX) design … [Read More]

Making complex benefits feel simple: redesigning Unum’s Claim & Leave Insight.

Unum’s promise is unusually clear for an insurance company: make benefits easy to deliver, simple to use, and hassle-free to … [Read More]

adaptive vs responsive design

Adaptive Design vs. Responsive Design

Mobile First?

In terms of process, designing for ‘mobile first’ is a term that comes up frequently when asked about … [Read More]